A family’s rapport with the nursing staff can improve the care a patient receives; tips for cultivating the relationship that go beyond baking brownies
Kathleen Turner, a registered nurse in the intensive-care unit at the University of California, San Francisco Medical Center. PHOTO: SUSAN MERRELL/UCSF HEALTH
July 4, 2016 12:27 p.m. ET
Flowers, candy and thank-you notes can be an effective ...